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Privacy Policy

Effective Date: 1 August 2026

ZScoreLabs (“ZScoreLabs”, “we”, “us”, or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains what information we may collect when you visit our website, communicate with us, submit an inquiry, or otherwise interact with ZScoreLabs through our digital services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number
  • Company or organization name
  • Information submitted through contact or inquiry forms
  • Project requirements or descriptions
  • Any other information you choose to provide when communicating with us

Information Collected Automatically

When you access our website, certain technical information may be collected automatically, depending on the technologies and services we use. This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referring pages
  • Approximate usage information
  • Date and time of website access

We use this information primarily to operate, secure, maintain and improve our website.

2. How We Use Information

We may use collected information to:

  • Respond to inquiries and requests
  • Understand project requirements
  • Communicate with prospective or existing clients
  • Provide and improve our services
  • Maintain and improve our website
  • Analyze website usage and performance
  • Detect, prevent and address security issues
  • Comply with applicable legal obligations

Important: We do not collect personal information simply for the sake of collecting it. We aim to use information for legitimate business, operational, security or communication purposes.

3. Project Information

If you contact ZScoreLabs regarding a project, you may provide information relating to your business, systems, processes, products, technical requirements or other confidential matters.

Information submitted to us for the purpose of discussing or evaluating a potential engagement will be handled with reasonable care and used for the purposes for which it was provided.

Where a project requires formal confidentiality obligations, those obligations may be established through a separate agreement, including a Non-Disclosure Agreement (NDA).

4. Cookies & Similar Technologies

Our website may use cookies or similar technologies to support essential website functionality, understand website usage and improve the user experience.

The specific cookies or technologies used may depend on the services and analytics tools integrated into the website.

5. Third-Party Services

We may use third-party services to support website hosting, analytics, communications, security, forms or other website functionality.

These third-party providers may process certain information as necessary to provide their services. We aim to work with reputable providers and take reasonable steps to ensure information is handled appropriately.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including communication, business operations, security, legal and record-keeping requirements.

Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

7. Data Security

We take reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Your Choices and Rights

Depending on applicable law, you may have rights relating to your personal information, including the ability to request access to, correction of, or deletion of certain information.

To make a privacy-related request, contact us using the details provided below.

9. Children's Privacy

Our website is not directed specifically at children, and we do not knowingly seek to collect personal information from children through our website.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal requirements.

When changes are made, the updated version will be published on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle information, you can contact us at:

ZScoreLabs

Email: support@zscorelabs.com

Website: zscorelabs.com