Privacy Policy
Effective Date: 1 August 2026
ZScoreLabs (“ZScoreLabs”, “we”, “us”, or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what information we may collect when you visit our website, communicate with us, submit an inquiry, or otherwise interact with ZScoreLabs through our digital services.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Information You Provide
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Company or organization name
- Information submitted through contact or inquiry forms
- Project requirements or descriptions
- Any other information you choose to provide when communicating with us
Information Collected Automatically
When you access our website, certain technical information may be collected automatically, depending on the technologies and services we use. This may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring pages
- Approximate usage information
- Date and time of website access
We use this information primarily to operate, secure, maintain and improve our website.
2. How We Use Information
We may use collected information to:
- Respond to inquiries and requests
- Understand project requirements
- Communicate with prospective or existing clients
- Provide and improve our services
- Maintain and improve our website
- Analyze website usage and performance
- Detect, prevent and address security issues
- Comply with applicable legal obligations
Important: We do not collect personal information simply for the sake of collecting it. We aim to use information for legitimate business, operational, security or communication purposes.
3. Project Information
If you contact ZScoreLabs regarding a project, you may provide information relating to your business, systems, processes, products, technical requirements or other confidential matters.
Information submitted to us for the purpose of discussing or evaluating a potential engagement will be handled with reasonable care and used for the purposes for which it was provided.
Where a project requires formal confidentiality obligations, those obligations may be established through a separate agreement, including a Non-Disclosure Agreement (NDA).
4. Cookies & Similar Technologies
Our website may use cookies or similar technologies to support essential website functionality, understand website usage and improve the user experience.
The specific cookies or technologies used may depend on the services and analytics tools integrated into the website.
5. Third-Party Services
We may use third-party services to support website hosting, analytics, communications, security, forms or other website functionality.
These third-party providers may process certain information as necessary to provide their services. We aim to work with reputable providers and take reasonable steps to ensure information is handled appropriately.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including communication, business operations, security, legal and record-keeping requirements.
Retention periods may vary depending on the nature of the information and the purpose for which it was collected.
7. Data Security
We take reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Your Choices and Rights
Depending on applicable law, you may have rights relating to your personal information, including the ability to request access to, correction of, or deletion of certain information.
To make a privacy-related request, contact us using the details provided below.
9. Children's Privacy
Our website is not directed specifically at children, and we do not knowingly seek to collect personal information from children through our website.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal requirements.
When changes are made, the updated version will be published on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy or how we handle information, you can contact us at:
ZScoreLabs
Email: support@zscorelabs.com
Website: zscorelabs.com
